Frequently asked questions
What people ask us, answered briefly and plainly.
What is Tour Operator?
A B2B reservation system for operators who sell tours to agencies. The agency browses tours and books through a Spanish storefront; the operator manages availability, pricing, and reservations from a panel available in EN, ES, and TR.
Tour Operator: what are its key capabilities?
Agency storefront: A Spanish-language storefront where agencies browse tours and make reservations. Operator panel: Management of tours, departures, availability, pricing, and reservations; the panel comes in EN, ES, and TR. True availability: Occupancy is counted from real reservations every time, and availability is held per departure. One price calculation: Individual and group reservations go through the same price function; a rule changes on a single line. Email notifications: Reservation and password-reset emails are sent through the system, so the agency can follow the process. Versioned schema: Schema changes are made through version-tracked migrations, and the pricing and availability rules are protected by 17 automated tests.
Tour Operator: how do pricing and quotes work?
Pricing depends on how many people will use it, which sections are opened, and whether it must connect to other programs. After the conversation we send a written quote with scope, timeline, and a firm price within 48 hours at the latest.
Tour Operator: is there support after delivery?
Yes. For one year after delivery, updates, technical support, and server maintenance continue at no extra charge.