Frequently asked questions
What people ask us, answered briefly and plainly.
What is ScalaVet?
ScalaVet is a sector-specific ERP for veterinary clinics. A patient, appointment, stock, prescription, and invoice management system for veterinary clinics. It comes in three parts: an ERP panel for clinic staff and a separate mobile app for pet owners.
ScalaVet: which problems does it solve?
Appointment clashes and scheduling that runs over the phone; Vaccination and medication reminders that cannot be followed; Clinic stock left disconnected from prescriptions and invoices; Owners unable to reach their pet's treatment history.
ScalaVet: what are its key capabilities?
Clash-free appointments: A clashing appointment cannot be written for a vet. Request flow: The owner requests an appointment rather than creating one. Clinic isolation: In the multi-tenant structure each clinic's data is isolated; patient, stock, and invoice records never cross the clinic boundary in any query. Single-source stock ledger: Stock movement passes through a single function. Medication and vaccine reminders: Scheduled jobs compute upcoming vaccine and medication doses and send the owner an Expo Push notification. Medical privacy: Access to medical records is role-bound: an owner sees only their own animal's history, staff only what their permission allows.
ScalaVet: what technology is it built on?
Node 20, Express 5, Sequelize, MySQL, React 19, Tailwind v4, React Native, Expo SDK 54.
ScalaVet: how do pricing and quotes work?
Pricing depends on how many people will use it, which sections are opened, and whether it must connect to other programs. After the conversation we send a written quote with scope, timeline, and a firm price within 48 hours at the latest.
ScalaVet: is there support after delivery?
Yes. For one year after delivery, updates, technical support, and server maintenance continue at no extra charge.